Frequently Asked Questions

How long does it take to receive my order?

Each piece is handcrafted with care, so please allow 1–2 weeks for your order to be made and shipped. Good things take time, and we want yours to be perfect!

Do you ship internationally?

Yes! We ship worldwide so everyone can enjoy a little piece of The Glossy Gift Shop, no matter where they are. 🌍

How do I care for my items?

Our resin pieces can be gently hand washed with mild soap and warm water. Please do not place them in the dishwasher, as this can damage the finish and color over time.

How will my order be packaged?

Every order is carefully wrapped in protective shipping paper, placed in a box, and includes a personal welcome card. We want your unboxing experience to feel just as special as the gift itself! 🎁

Do you accept returns or exchanges?

We want you to love your order! If you have any issues, please contact us and we'll do our best to make it right. Please note that customers are responsible for return shipping costs.